![]() Obviously I dont have enough sense to hit enter at the right time according to them. This is the line I got from 3 people there " Well sir if you didnt change it, then it has to be blank as thats what is defaults to". They all but called me incompetent even with me showing them the ms kb article explaining the problem. I WILL NEVER buy another Gateway computer, their service sucks. I think i may download sp1a that is meant for network installs and see if that will do the trick. I cant load it normally as it shows to have been already applied with the auto update function. I dont have the downloaded sp1 anymnore and evidently the ms site does not have it just sp1a. #Windows recovery console xp installI previously installed it but gateway didnt install repair console by default so the fix has to be reapplyed. I think that if I reinstall service pack 1 it may fix the issue. The problem now is Gateway wont help me as they call it a softwear issue (except to say reformat), Microsoft wont help as it is a problem with oem installed os.:mad: According to microsoft there is a hotfix for the problem Q308402, but damn if I can find it anywhere. This holds true even if the password is still the default blank. The way they install makes changes to the registry for how passwords are stored, making it impossible to log into the recovory console as the passwords are not where they should be. Basically the problem is due to the program they use in manufacturing to set the disk images for the preinstalled os. You would think, I seem to know more about the problem than they do. They installed the OS, so they should be able to help you. Have you called Gateway about this? I am sure that they could offer some support even though it is a software issue. I was hoping there was an error in the os somewhere causing this, as the computer did not do this when it was first bought. Also can not download web pages at time, locks the cpu up at 100% usage and requires reboot to end tasks. VERY slow connectivity across the lan and online. ![]() I was hoping to run the recovery consle to perhaps remedy some issues I have been having with the computer. #Windows recovery console xp how toSo it goes on to tell you how to install the console, but the file it tells me to look for is not on my disk. ![]() Note that the manufacturer of your computer may have used Sysprep to preinstall Windows XP on your computer." Sysprep.exe makes changes to the way that password keys are stored in the registry these changes are not compatible with the Recovery Console logon routine. "This issue may occur if Windows XP was originally installed from a Sysprep image, or if Sysprep 2.0 was run on the computer at one time. ![]()
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